The Adverse Medicine Events (AME) gives people a way to report and discuss unexpected and undesirable side effects (adverse experiences) with medicines. Call the AME Line if you think your medicine is causing a problem and you are worried about using it. The AME Line provides independent, accurate and evidence-based information.
Services provided
- Lodging and discussing adverse side effects of medicine
- Evidence-based information on medicines
Eligibility
Available to anyone in Australia
How to access
Call 1300 633 424
The National Relay Service is available to help callers who are d/Deaf, or find it hard to hear or speak to hearing people on the phone.
The Translating and Interpreting Service (TIS is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.
Costs
- The AME Line is a free service.
- Calls are charged at the cost of a local call.
- Calls from mobile phones may be charged at a higher rate.
Website
Adverse Medicine Events LineTip
- You can call to discuss any side effects that might be due to your prescription medication, an over-the-counter medication or a complementary therapy.
- Call the AME Line as soon as you begin to experience unusual side effects from a medication. Early detection can reduce the impact of side effects.
Important
- In an emergency, call triple zero (000).
- The AME Line is not for emergencies. If you have concerns about your medicines arising from an overdose or suspected poisoning, call the Victorian Poisons Information , 24 hours a day on 13 11 26.