Aged care services

Residential aged care homes provide a range of care, services, social, cultural and spiritual activities, and different physical environments which give you options for how to spend your days.

The Australian Government Department of Health will assess your income and assets to work out how much financial help you will get for a place in a residential aged care home.

Residential aged care homes provide safe and comfortable accommodation as well as ongoing healthcare, support and social interaction that can adapt to your changing needs.

Advance care plan personal stories

Whether you are receiving care at home or living in a residential aged care home, you have the right to be treated with respect and dignity at all times, and receive high-quality care and support.

There are laws that set out how healthcare professionals can collect and store your health information and when they are allowed to share it.

Any act occurring within a relationship where there is an implication of trust, which results in harm to an older person. Abuse may be physical, sexual, financial, psychological and/or neglect.

You have rights when seeking medical care, including a right to comment on your care, and to have your concerns addressed.

Informed consent means having enough information about a medical procedure to decide whether to have it done.

If you are unhappy with the way a disability service has treated you, you have the right to complain and to have your concerns addressed.

Palliative care - personal stories

When someone dies, it will help you to have a written plan of what you need to do including who you need to contact.

There is a wide range of aged care services available to help meet the health and care needs of older people, including home support services, residential care and services for people leaving hospital.

For older people living with a disability, it can be hard to manage household chores and day-to-day tasks without support. Here are some support services that can help.

The Transition Care Program provides care through tailored support packages, while the Home and Community Care (HACC) Program provides a range of basic maintenance and support services.

When someone dies, it will help you to have a written plan of what you need to do including who you need to contact.

Aged care services are provided by a range of skilled and experienced professionals and aged care support staff.

Advance care plan personal stories

Planning and making decisions about the end of your life can be a positive experience. It is a good opportunity to reflect on the things that are important to you, and to make arrangements that suit you.

You can appoint someone to be your medical power of attorney, also known as ‘enduring power of attorney (medical treatment)’, to make medical decisions on your behalf when, in certain circumstances, you can’t.

Palliative care - personal stories

There are culturally sensitive palliative care services that will help you and your family.

There are end of life and palliative care services that provide safe, inclusive care for people who identify as LGBTIQA+.

There are culturally sensitive palliative care services that will help you and your family.

If you are getting older or looking after someone who is older, you may be thinking about getting home help, getting your legal and financial affairs in order or applying for aged care homes.

Retirement villages provide independent accommodation for retirees (over the age of 55) and often include extra facilities and services such as swimming pools, libraries, tennis courts, meeting rooms, social activities and visits from healthcare professionals.

It is important for the family members of someone who is facing the end of their life to respect their wishes and follow through with the requests of their loved one as much as is practical and possible

Advance care plan personal stories

Disability aids and equipment such as wheelchairs, walking frames and braces can help people with disabilities and the elderly gain more independence.

Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community.

Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community.

Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community.

Home care services are available for people recovering from illness or surgery, frail older people, the elderly and people with disabilities.

As you get older, living at home can be made easier by using home care services, setting a routine and keeping socially active.

End of life and palliative care is based on person-centred and holistic care. Talk with your family, close friends, doctor and your palliative care team about what they can do to help you to make the most of each day.

Palliative care - personal stories

Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community.

Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community.

Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community.

Some people prefer having palliative care at home because of the familiar environment, feeling of independence and close access to family, friends and the local community.

The term ‘carer’ can refer to paid and unpaid, professional and ‘lay’ carers.

Advance care plan personal stories

Disability aids and equipment such as wheelchairs, walking frames and braces can help people with disabilities and the elderly gain more independence.

Grief counselling and bereavement services can help you with feelings of grief and loss caused by death, loss of control and independence due to ageing.

Falls are a major cause of injury for older people. There are many services available to help prevent or recover from a fall.

Being physically active, eating well, socialising and improving your health can help you live a healthy, happy and active life as you get older.

Physical activity, a healthy diet and mental exercises may help maintain your brain’s functions, including memory.

Carers often organise appointments and treatments for the person they are caring for and help with medicines.

Palliative care - personal stories

A number of health services in Victoria provide clinical care to people living in residential aged care through residential in-reach services to reduce the risk of unnecessary hospital visits.

You have the right to ask a doctor for a second opinion if you are unsure about your doctor's suggested medical treatment or a diagnosis.

Services are available in Victoria for people with dementia, and their partners, carers and friends.

Nurse-on-Call is a free, confidential telephone helpline that provides immediate, expert health advice from a registered nurse, 24 hours a day, 7 days a week.

A number of health services in Victoria provide clinical care to people living in residential aged care through residential in-reach services to reduce the risk of unnecessary hospital visits.

The Victorian Eyecare Service provides low-cost eye care to eligible people.

When someone dies, it will help you to have a written plan of what you need to do including who you need to contact.

It is important for the family members of someone who is facing the end of their life to respect their wishes and follow through with the requests of their loved one as much as is practical and possible

As circumstances change, it is important to continually assess what services and home assistance will be most helpful.

Care in culturally and linguistically diverse communities may be supported by extended family networks.

An emergency care plan is a set of instructions about caring for someone in the event that you are not able to.

Look after your emotional needs so you can continue your care role, be healthy and well and enjoy life as much as possible.

The Australian and Victorian Governments offer carer support services to people who provide care to someone with a disability, mental illness, medical condition or older person with care needs.

If you are a carer, for example of a person with a disability or mental illness, or recovering from an accident or illness or an older person with care needs, you need to look after yourself or the demands may wear you down.

When someone dies, it will help you to have a written plan of what you need to do including who you need to contact.

It is important for the family members of someone who is facing the end of their life to respect their wishes and follow through with the requests of their loved one as much as is practical and possible