Description
Beyond Blue is an organisation that provides a free online and telephone helpline for people with depression, anxiety or other mental health issues. You can talk to trained mental health professionals who can give you support and advice. Beyond Blue can also help you find mental health services near you.
Services provided
- Telephone counselling
- Online counselling (web chat)
- Depression and anxiety information and support
- Family support
- Health service referral
Eligibility
Available to anyone in Australia
How to access
To contact beyondblue
- Call 1300 22 4636
- Visit Beyond Blue
- Email infoline@beyondblue.org.au
The National Relay Service is available to help callers who are deaf, or find it hard to hear or speak to hearing people on the phone.
The Translating and Interpreting Service (TIS is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.
Costs
- beyondblue online and telephone counselling services are free.
- Calls are charged at the cost of a local call.
- Calls from mobile phones may be charged at a higher rate.
Website
Beyond BlueProfile
Sector
Conventional healthcareImportant
In an emergency, call triple zero (000).
For crisis counselling, call:
- - Tel: 131 114 (Australia-wide)
- Nurse-on-call - 1300 60 60 24 (Victoria only)
- - 1300 651 251 (Victoria only).
- Kids - 1800 55 1800 (Australia wide).
Complaints
- Mental Health and Wellbeing , call 1800 246 054
- Health Complaints , Complaints and Information, call 1300 582 113