Description
The Men’s Referral Service is a free, confidential telephone helpline that offers counselling, advice and support to men who have anger, relationship or parenting issues. The service also provides help to women (or other family members) who are experiencing violence or controlling behaviour by men.
Services provided
- Telephone helpline
- Advice or counselling
- Domestic violence support
- Referrals
Eligibility
Victorian residents or visitors
How to access
Contact the Men's Referral Service for assistance and advice
- Call 1300 766 491 or (03) 9428 2899
- Visit the Men's Referral website
The National Relay Service is available to help callers who are d/Deaf, or find it hard to hear or speak to hearing people on the phone.
The Translating and Interpreting Service (TIS is available (24 hours, 7 days) for callers who speak other languages. Call 131 450.
If you would prefer to discuss your health or treatment in a language other than English, an interpreter can be arranged for you at no cost.
Interpreter services are also available free of charge for people with a speech or hearing impairment.
Costs
Calls are free from all phones.
Website
Men’s Referral ServiceProfile
Sector
Conventional healthcareTip
- Friends or colleagues who are concerned about a man’s behaviour towards his family may also contact the Men’s Referral Service.
Important
- The trained telephone counsellors will not criticise or judge you.
- When you contact the Men’s Referral Service, you will be given the details of two local men’s behaviour change groups that can help with your situation.
- The men’s behaviour change group offers support and helps you to develop strategies and talk about ways of changing your behaviour.
- The Men’s Referral Service also offers advice and information to healthcare and human services professionals about services that might help their clients.
Complaints
- Health Complaints , Complaints and Information, call 1300 582 113
- Men’s Referral , call (03) 9487 4500