Description
Social workers are trained to support individuals, families, groups and communities to improve their wellbeing. They support people who are overcoming personal difficulties and structural barriers to be included in society and to realise their strengths and potential. This can include providing information and support to people who have mental health issues or those who need counselling. Social workers can also refer people to other healthcare professionals or organisations.
Social workers act individually and collectively to contribute to society in a way that is dedicated to achieving social justice, inclusion, and wellbeing. They work in areas such as child wellbeing and protection, domestic and family violence, alcohol and drug use, housing and homelessness, disability, unemployment, and work alongside Aboriginal and Torres Strait Islander communities.
Social workers who have completed advanced training and education in mental health are known as Accredited Mental Health Social Workers. Like other allied health professionals, such as psychologists, Accredited Mental Health Social Workers use a range of interventions to improve a person’s emotional wellbeing. Accredited Mental Health Social Workers work in a wholistic way by addressing psychological factors, as well as identifying and addressing external factors that also impact upon a person’s wellbeing, such as social and environmental issues. This may involve individual counselling as well as family and group therapy.
Services provided
- Health information and advice
- Early intervention for those at risk
- Referrals to health and community services
- Individual and family supports
- Information on rights and advocacy services
Eligibility
Appointments can be made directly without a referral.
Your doctor or other health professional may also refer you to a social worker.
How to access
Visit Australian Association of Social .
Costs
Many social work services are free of charge, Contact the clinic before you attend if you are unsure of the cost.
Medicare
Accredited Mental Health Social Workers are registered providers with Medicare and use a range of evidence-based strategies to support individuals to resolve presenting psychological issues, associated social and other environmental problems, and improve their quality of life.
Medicare rebates are available under the Better Access to Mental Health Care .
Medicare also covers social worker fees for individuals who are eligible under the Chronic Disease Management (CDM) , and the Non-Directive Pregnancy Support Counselling Service, and Eating Disorder Services.
Private health funds
Treatment by social workers is covered by some private health funds but your coverage will depend on your insurance policy.
Profile
Sector
Conventional healthcare – allied health.Regulation
Industry self-regulated.Registration
Optional registration through the Australian Association of Social Workers.Minimum qualifications
Bachelor of Social Work (4-year university degree)or Master of Social Work (2 year postgraduate university degree).Tip
Make sure that your social worker is a member of the Australian Association of Social Workers.
Important
- Social workers do not need to be registered but a number of organisations require that social workers are members of the Australian Association of Social Workers.
- Accredited Mental Health Social Workers are highly educated and trained mental health professionals and provide evidence-based psychological support.
- Social workers help people access resources and services in the community and provide counselling services.
- The Australian Association of Social Workers is a member of the International Federation of Social Workers, a worldwide organisation for professional social workers.
Complaints
- The Australian Association of Social – to make complaints about AASW members, call (03) 9320 1033.
- Health Complaints , Complaints and Information, call 1300 582 113
- Better Health Channel - Complaints about health services