VicKey - your hospital care portal

Description

VicKey is a secure patient portal. Hospitals use VicKey to talk to patients about upcoming surgery and specialist care.

You can enter your health information on VicKey, knowing it is protected. Health services then use this information to make decisions about your care. VicKey also digitises manual tasks, helping health services spend more time on your care.

Who can access the portal

VicKey is a hospital care portal for people who are:

• on a planned (elective) surgery preparation list or specialist (outpatient) clinic waitlist
• receiving care from a participating health service.

Participating health services

VicKey is available at the following services:

• Alfred Health
• Austin Health
• Eastern Health
• Mercy Health
• Northern Health
• Peninsula Health
• Peter MacCallum Cancer Centre
• Royal Melbourne Hospital
• The Royal Women’s Hospital
• The Royal Victorian Eye and Ear Hospital
• St Vincent's Hospital

It will also be rolled out to more public hospitals across Victoria.

How to access

To access the VicKey portal you will need to create an account, see the VicKey website.

Getting help

If you need help accessing the portal or want to share how you prefer to be contacted, talk to your health service.

Privacy

VicKey is a secure platform. Your information is secure and private. Only your healthcare team has access to it.

Website

vickey.org.au