Better Health Channel
betterhealth.vic.gov.au Department of Health
betterhealth.vic.gov.au Department of Health
  • Call triple zero (000) for an ambulance in a medical emergency. Calls to triple zero (000) are free.
  • Call 106 for the National Relay Emergency Call Service for text-based communication over the phone.
  • You can call triple zero (000) even if you do not have any credit on your phone.
  • When you call, stay calm and speak slowly.
  • If you cannot speak English and need an interpreter, tell the person on the phone and they will get an interpreter for you.
  • Pre download the ‘Emergency+’ app to your smartphone from the Apple or Google Play store to gain accurate location and GPS information.
  • If your problem is not an emergency, call your GP, the nearest Priority Primary Care Centre or other local health service.

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Content on this website is provided for information purposes only. Information about a therapy, service, product or treatment does not in any way endorse or support such therapy, service, product or treatment and is not intended to replace advice from your doctor or other registered health professional. The information and materials contained on this website are not intended to constitute a comprehensive guide concerning all aspects of the therapy, product or treatment described on the website. All users are urged to always seek advice from a registered health care professional for diagnosis and answers to their medical questions and to ascertain whether the particular therapy, service, product or treatment described on the website is suitable in their circumstances. The State of Victoria and the Department of Health shall not bear any liability for reliance by any user on the materials contained on this website.

Reviewed on: 20-12-2021