Grief – support services

Grief is our response to loss. Everyone will experience loss at some stage in life. The death of a loved one is a particularly difficult experience for many people. Grief support services provide counselling, support and education to bereaved individuals, children and families. The opportunity to talk things over with a professional counsellor may help you to make sense of your feelings.

Grief can be triggered by different experiences

The death of a family member, friend or other close person can trigger grief.

A number of other experiences can also cause feelings of loss and grief. These experiences might include:

• separation, divorce or relationship breakdown
• loss of possessions through disaster or theft
• children leaving home
• placing your child(ren) into someone else’s care
• unemployment, retrenchment or retirement
• death of a pet
• infertility, stillbirth, miscarriage or abortion
• the loss of a person who is missing.

Support is important when you're grieving

People who are well supported by family and friends are less likely to suffer poor health as a consequence of bereavement and loss. However, some grieving people may also benefit from professional grief support and counselling.

Bereavement counselling for grief

Grief support services provide counselling, support and education to bereaved individuals, children and families. The opportunity to talk things over with other a professional counsellor may help you make sense of your feelings.

Counsellors can offer you encouragement and support and through the grieving process. They will not tell you what to do or how you should be feeling, but they may put forward ideas and strategies to help you cope.

Support can help you cope with grief

Grief support services aim to:

• assist and guide people through the grieving process
• help with complicated grief issues to prevent physical and mental health problems occurring.

Support is available in most communities

Community organisations, agencies and groups are often involved in grief support services. These organisations may include:

• hospitals and community health centres
• palliative care agencies
• volunteer groups
• church and religious organisations.

Specialist services for grief

There is a range of specialist grief support services available. For example, if you have experienced the death of a child or baby, assistance is available from Red Nose Grief and Loss.

There are also grief support groups for families of people who have taken their own life, victims of homicide and people experiencing trauma as a result of road accidents. Sometimes specialist services are established in response to a particular traumatic event or disaster such as a bushfire or flood.

Services for children who are grieving

Children can experience loss and grief from a very young age. Their feelings might be triggered by the death of a parent or close relative, family separation, the death or loss of a pet or many other situations.

Grief Australia is funded by the Victorian Government to provide a statewide specialist bereavement service for individuals and families who need help following the death of someone close to them. This service operates throughout Victoria and provides a range of bereavement support programs for both children and adults, including face to face counselling and support groups. Telephone or online counselling (by appointment) is also available to clients in more remote areas.

Kids Helpline offers a confidential 24-hour counselling service for children and young adults aged from five to 25 years. They can call from anywhere in Australia for free on Tel. 1800 551 800.

Where to get help

• Your GP (doctor)
• Palliative Care Advice Service
• Your local community health centre, hospital or palliative care service
• A trained bereavement counsellor
• End of life and palliative care services
• Griefline provide a national toll-free helpline 8 am to 8 pm 7 days a week, 365 days a year. (AEDT/AEST) Tel. 1300 845 745.
  • There is also a free Request a callback service allowing help-seekers the option to schedule a Grief Support Call from a specially trained Griefline telephone support person.
• G’day Line is a national toll-free service provided by Griefline for older Australians aged 50+ to support with loneliness and social isolation. Tel. 1300 920 552 8am to 8pm, 7 days a week, 365 days a year (AEDT/AEST)
• NURSE-ON-CALL Tel. 1300 60 60 24 – for expert health information and advice (24 hours, 7 days)
• Grief Australia – bereavement counselling and support services Tel. (03) 9265 2100 or 1800 642 066
• The Compassionate Friends Victoria – grief support after the death of a son, daughter, brother or sister Tel. (03) 9888 4944 or 1300 064 068
• Mercy Grief Services – for people living in the western region of Melbourne Tel. (03) 9313 5700
• Hope Bereavement Care – for people living in the Barwon region Tel. (03) 4215 3358
• Kids Helpline – telephone counselling Tel. 1800 551 800 (24 hours, 7 days)
• Lifeline – crisis support and suicide prevention services Tel. 13 11 14 (24 hours, 7 days)
• MensLine Australia Tel. 1300 789 978 (24 hours, 7 days)
• Parentline Victoria Tel. 13 22 89 (8 am to 12 midnight, 7 days a week)
• SuicideLine Victoria Tel. 1300 651 251 – for counselling, crisis intervention, information and referral (24 hours, 7 days)
• Red Nose Grief and Loss Tel. 1300 308 307 (24 hours, 7 days)
• Very Special Kids (Bereavement Support Program) Tel. (03) 9804 6253 or 1800 888 875
• Victims of Crime Helpline Tel. 1800 819 817
• Amber Community – road incident support and education Tel. (03) 8877 6900 or 1300 367 797
• Support After Suicide Tel. (03) 9421 7640