There are 70 Rural Urgent Care Centres across Victoria.
Rural Urgent Care Centres are staffed by registered nurses, who provide initial assessment and treatment for any health concern.
The nurse may involve a General Practitioner (GP) or hospital doctor in the provision of care. This can happen over the phone, by video consult, or in person.. A decision will be made whether care can be provided at the centre or hospital admission or transfer to another facility is required.
Fees may be incurred if the local GP is required to be called in and/or if related blood tests and x-rays are required. If a fee is to be charged, the patient will be informed before treatment.
If you require an ambulance transfer to another health service, this transfer will be covered by your Ambulance Victoria membership, if you do not have membership, you may be liable for the cost of the transfer.
Other urgent care services available to rural and remote communities include:
- Video call with Virtual Emergency Care 24/7
- Phone call with Nurse-on-Call 24/7 Tel. 1300 60 60 24
- Phone call with Maternal and Child Health Line Tel. 13 22 29