A-Z of Services and support

All Victorian hospitals have a patient services staff and social workers on staff. They can help you and your family with hospital accommodation and hospital support services.

You have rights when seeking medical care, including a right to comment on your care, and to have your concerns addressed.

Victoria’s hospital system consists of both private and public hospitals, offering a range of healthcare services.

There are a range of mental health services, some provided by government and some that are run by private or community providers.

Like any other chronic condition, mental illness might affect your ability to manage aspects of everyday life such as finding accommodation or housing and maintaining a place to live, but there are services available to help you.

Improving your lifestyle can relieve the symptoms of illness or injury and improve recovery.

Informed consent means that a person understands their condition and any proposed medical treatment and carers can help with the decision-making process.

Informed consent means having enough information about a medical procedure to decide whether to have it done.

Intake and assessment’ services are the primary entry point into alcohol and drug treatment services. Intake and assessment services are available throughout Victoria.

As you get older, living at home can be made easier by using home care services, setting a routine and keeping socially active.