![Mental Health and Wellbeing Local](https://content.dhhs.vic.gov.au/sites/default/files/2024-05/mental-health-and-wellbeing-local-banner-1000x500.jpg)
![Mental Health and Wellbeing Local](https://content.dhhs.vic.gov.au/sites/default/files/2024-05/mental-health-and-wellbeing-local-banner-1000x500.jpg)
Help is here
Mental Health and Wellbeing Locals are a free service for adults aged 26 and over. They provide treatment, care and support close to home.
All support is free and you don’t need a referral from your doctor or a Medicare card.
Find your nearest Mental Health and Wellbeing Local
Support is available in a range of ways that’s within reach: walk in, call or someone can come to you.
If a Mental Health and Wellbeing Local is not yet open near you, you can call 1300 375 330 to talk to someone about your needs - and be connected to a Mental Health and Wellbeing Hub or other supports that are close to where you live.
Find your local support:
Location | Contact details |
---|---|
Benalla-Wangaratta-Mansfield Open for walk-ins or call for support | Tel. 1800 000 842 Benalla Mansfield (walk-in Monday, Wednesday and Fridays) |
Brimbank Open for walk-ins or call for support | Tel. 03 9448 5522 45 Dickson St, |
East Gippsland Call for support | Tel. 1300 000 352 Bairnsdale and Orbost sites coming |
Frankston Open for walk-ins or call for support | Tel. 1800 000 525 Ground Floor, 454 Nepean Hwy, |
Greater Bendigo, Loddon and Campaspe Call for support | Tel. 1800 332 501 Bendigo and Echuca sites coming |
Greater Dandenong Call for support | Tel. 1800 332 501 Dandenong site coming |
Greater Geelong and Queenscliffe Open for walk-ins or call for support | Tel. 1800 573 151 Level 1/12-14 Thompson Rd, |
Greater Shepparton, Strathbogie and Moira Open for walk-ins or call for support | Tel. 1300 000 559 151-155 Maude Street, |
Latrobe Open for walk-ins or call for support | Tel. 1800 571 142 23 Hazelwood Road, |
Melton Call for support | Tel. 1800 332 501 Melton site coming |
Mildura Open for walk-ins or call for support | Tel. 1300 000 667 149 Deakin Avenue, |
Whittlesea Open for walk-ins or call for support | Tel. 1800 571 145 Suite 7/1 Danaher Drive, |
Yarra Ranges Call for support | Tel. 1300 000 252 Lilydale site coming |
See the Department of Health website to find out which organisations operate the Mental Health and Wellbeing Local closest to you.
Information for Area Mental Health Services, community mental health services, and primary and secondary care providers can also be found on the Department of Health website.
About Mental Health and Wellbeing Locals
Mental Health and Wellbeing Locals support Victorian adults to get mental health and wellbeing treatment, care and support closer to home.
Support is free, and you don’t need a referral from your doctor or health professional. You also don’t need a mental health care plan or Medicare card.
Mental Health and Wellbeing Locals are for anyone aged 26 years and over experiencing mental health or wellbeing concerns. This includes anyone who is experiencing mental health and substance use concerns at the same time.
If you are a family member, carer, friend or supporter of someone with mental health concerns, you can also access support to help you in your caring role, or for your own mental health needs.
Getting support
Getting the support you need is free and easy through Mental Health and Wellbeing Locals.
On your first visit to a Mental Health and Wellbeing Local, you will talk to a mental health worker (this may be in person, over the phone or someone can come to you). This worker will simply ask you “How can we help?”
This worker will focus on listening and understanding your concerns so they can work with you and, if you are comfortable, your family, carers and supporters, to design a care plan that meets your goals and preferences.
Your plan might include a mix of supports and therapies based on your needs. Some of these supports might be provided on your first visit, and others on later visits. This may involve connecting you to other health and social services if you need them.
Peer workers will also be available to guide and support you as well as your family, carers and supporters.
If you wish to remain anonymous you can call 1300 375 330 and ask for support without providing your personal details.
Support for young people
If you or someone you support is between 12-25 years, it is recommended that you contact your local headspace for mental health and wellbeing support. To access headspace services, please see the headspace website.
If you are a young person, Mental Health and Wellbeing Locals may provide support in some situations, such as:
- you contact a Mental Health and Wellbeing Local looking for help
- you are having difficulty getting support through headspace or a hospital and need immediate assistance
- you are a family member, carer, friend or supporter of a person receiving support from a Mental Health and Wellbeing Local.
Looking after yourself as a family member, carer or support person
All services are family and carer inclusive and will provide education and support to families, carers and supporters of individuals experiencing mental illness and/or substance use concerns.
Whether you would like to receive help for you in your caring role, or for your own mental health and wellbeing needs – you will be able to get the care, support and advice you need, when you need it.
For free support, call 1300 375 330.
Transforming Victoria’s mental health and wellbeing system
The way mental health and wellbeing services are delivered in Victoria is being redesigned to create a mental health and wellbeing system that provides holistic treatment, care and support for all Victorians.
Local Adult and Older Adult Mental Health and Wellbeing Services, now known as Mental Health and Wellbeing Locals are one of the flagship reforms recommended by the Royal Commission into Victoria’s Mental Health System.
If you would like to learn more about mental health reform in Victoria, see Mental health and wellbeing reform.
If you would like to stay updated on the establishment of Mental Health and Wellbeing Locals, see Mental Health and Wellbeing Locals on the Department of Health website.
Transitioning your support from a Hub to a Mental Health and Wellbeing Local
As the Mental Health and Wellbeing Locals are established, the Mental Health and Wellbeing Hubs (Hub/s) in the same area will slowly phase down.
People aged 26 years and over who are being supported by a Hub in an area where there is a Mental Health and Wellbeing Local will have the option to transition across to a Mental Health and Wellbeing Local or another appropriate provider.
Staff from the Hubs and Mental Health and Wellbeing Locals will support and work with consumers and their families, carers and supporters to develop and implement a consumer centred transition plan that will focus on achieving continuity of care for people transitioning from a Hub to a Mental Health and Wellbeing Local.
Mental Health and Wellbeing Locals & Mental Health and Wellbeing Hubs fact sheet (Word)
docx 177.37 KB
Mental Health and Wellbeing Locals & Mental Health and Wellbeing Hubs fact sheet (PDF)
pdf 346.04 KB
Crisis support
Mental Health and Wellbeing Locals are not crisis services.
In an emergency which is life-threatening or where there is immediate risk of harm to anyone, call Triple Zero (000). For 24-hour crisis support, call Lifeline on 13 11 14.
Information in your language
If you need help in your language, you can call TIS National on 13 14 50 and ask for an interpreter, then ask to be connected to your closest Mental Health and Wellbeing Local on 1300 375 330.
Mental Health and Wellbeing Locals are respectful of and responsive to your cultural needs.
Mental Health and Wellbeing Local Factsheet
docx 116.18 KB
Mental Health and Wellbeing Local Factsheet
pdf 239.95 KB
Mental Health and Wellbeing Local fact sheet (Easy English) PDF
pdf 858.06 KB
Mental Health and Wellbeing Local fact sheet (Easy English) PDF - Print version
pdf 6.75 MB
الخدمات المحلية للصحة النفسية والرفاه (Mental Health and Wellbeing Local fact sheet - Arabic) PDF
pdf 231.8 KB
ܚܸܠܡܲܬ ܕܚܘܼܠܡܵܢܵܐ ܕܗܵܘܢܵܐ ܘܛܵܒ݂ܘܼܬܵܐ ܕܚܲܝܹ̈ܐ ܡܲܗܲܠܵܝܹ̈ܐ (Mental Health and Wellbeing Local fact sheet - Assyrian) PDF
pdf 205.5 KB
စိတ်ကျန်းမာရေးနှင့် စိတ်သာယာရေး ဒေသန္တရဆေးခန်း (Mental Health and Wellbeing Local fact sheet - Burmese) PDF
pdf 207.76 KB
心理健康与福祉地方服务处 (Mental Health and Wellbeing Local fact sheet - Chinese Simplified) PDF
pdf 354.38 KB
精神健康和福祉當地服務機構 (Mental Health and Wellbeing Local fact sheet - Chinese Traditional) PDF
pdf 377.5 KB
Mjesne službe za mentalno zdravlje i dobrobit (Mental Health and Wellbeing Local fact sheet - Croatian) PDF
pdf 256.5 KB
خدمات صحت روحی روانی و سلامتی محلی (Mental Health and Wellbeing Local fact sheet - Dari) PDF
pdf 243.09 KB
مراکز خدمات محلی سلامت روان (Mental Health and Wellbeing Local fact sheet - Farsi) PDF
pdf 318.18 KB
Τοπική Υπηρεσία Ψυχικής Υγείας και Ευεξίας (Mental Health and Wellbeing Local fact sheet - Greek) PDF
pdf 273.09 KB
Thinlung Damnak le Lawmhnak Mah umnak hmun (Mental Health and Wellbeing Local fact sheet - Hakha Chin) PDF
pdf 246.75 KB
خدمات صحت روحی روانی و تندرستی محلی (Mental Health and Wellbeing Local fact sheet - Hazaragi) PDF
pdf 262.23 KB
मेन्टल हेल्थ एंड वेल्बीइंग लोकल (Mental Health and Wellbeing Local fact sheet - Hindi) PDF
pdf 216.46 KB
Servizi locali di salute mentale e benessere (Mental Health and Wellbeing Local fact sheet - Italian) PDF
pdf 188.27 KB
သးခိၣ်နူၥ်ဆူၣ်ချ့ဒီးတၢ်အိၣ်မုၥ်အိၣ်ပၢၤဖဲလီၢ်က၀ီၤအပူၤ (Mental Health and Wellbeing Local fact sheet - Karen) PDF
pdf 213.3 KB
សេវាកម្មសុខភាពផ្លូវចិត្ត និងសុខុមាលភាពនៅតាមតំបន់ (Mental Health and Wellbeing Local fact sheet - Khmer) PDF
pdf 309.9 KB
Mental Health and Wellbeing Local fact sheet (Macedonian) PDF
pdf 266.81 KB
سیمه ایزه رواني روغتیا اوهوساینه (Mental Health and Wellbeing Local fact sheet - Pashto) PDF
pdf 256.29 KB
ਸਥਾਨਕ ਮਾਨਵਸਕ ਵਸਹਤ ਅਤੇ ਭਲਾਈ (Mental Health and Wellbeing Local fact sheet - Punjabi) PDF
pdf 255.34 KB
Mental Health and Wellbeing Local fact sheet (Serbian) PDF
pdf 276.5 KB
Caafimaadka Maskaxda iyo Ladnaanta Deegaanka (Mental Health and Wellbeing Local fact sheet - Somali) PDF
pdf 224.71 KB
Mental Health and Wellbeing Local fact sheet (Spanish) PDF
pdf 191.83 KB
மனநலம் மற்றும் நல்வாழ்வு உள்ளூர் (Mental Health and Wellbeing Local fact sheet - Tamil) PDF
pdf 226.58 KB
Yerel Zihin Sağlığı ve Refahı Merkezi (Mental Health and Wellbeing Local fact sheet - Turkish) PDF
pdf 255.3 KB
Sức khỏe Tâm thần và An sinh Địa phương (Mental Health and Wellbeing Local fact sheet - Vietnamese) PDF
pdf 285.51 KB
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